Terms of service

Terms of Service

By accessing or purchasing from this website, you agree to the following Terms of Service.

General

This website is operated by itzdemzTCG. Throughout the site, the terms “we,” “us,” and “our” refer to itzdemzTCG. We reserve the right to update or modify these terms at any time.

Products and Pricing

We make every effort to ensure that product descriptions, images, availability, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct errors, update information, or cancel an order if incorrect information was displayed.

Product availability is subject to change without notice.

Orders and Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders that appear fraudulent, unauthorized, or incorrectly priced.

Payment must be successfully received before an order can be processed and shipped.

Cancellations

Customers may request an order cancellation before the order has shipped. Approved cancellations are subject to a 10% restocking fee.

Once an order has shipped, it cannot be canceled.

Returns and Refunds

All trading card sales are final, non-refundable, and non-returnable.

For products other than trading cards, such as NeeDoh, squishies, toys, and other merchandise, returns may be accepted only if the item is unopened, unused, and in brand-new, resalable condition.

Eligible non-trading-card returns are subject to a 20% restocking fee, which will be deducted from the refund.

Customers are responsible for providing and paying for return shipping. We do not provide or reimburse return shipping labels.

Refunds are issued only after the returned product has been received and inspected.

Shipping

Orders are processed and shipped as quickly as possible. Processing times may vary depending on order volume.

Once an order has been handed over to the shipping carrier, delivery times are controlled by the carrier and are outside of our control.

Customers are responsible for providing an accurate shipping address at checkout.

Damaged or Incorrect Orders

If you receive an item that is damaged or an incorrect item, please contact us as soon as possible after delivery so we can review the issue and determine the appropriate resolution.

Intellectual Property

All content on this website, including photographs, graphics, logos, text, and other materials, may not be copied, reproduced, or used without permission.

Limitation of Liability

To the fullest extent permitted by applicable law, itzdemzTCG is not responsible for indirect, incidental, or consequential damages arising from the use of this website or the purchase of products from our store.

Contact

If you have questions regarding these Terms of Service, our products, or an order, please contact us through the contact information provided on our website.

By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.